Refund Policy

We want you to be completely happy with your Watch IPTV UK subscription. This Refund Policy explains when and how you can request a refund.

1. Free Trial First

We strongly recommend starting with our free 24-hour trial before purchasing. The trial lets you test channel quality, stability and device compatibility at no cost and with no commitment.

2. 30-Day Money-Back Guarantee

If you are not satisfied with your subscription, you may request a full refund within 30 days of purchase. Simply contact us on WhatsApp or by email and tell us what went wrong — we will process eligible refunds promptly.

3. Conditions

• Refund requests must be made within 30 days of the original purchase date.
• We may ask you to complete basic troubleshooting first, as most issues (buffering, app setup) are quickly resolved by our support team.
• Refunds are issued to the original payment method where possible.

4. Non-Refundable Situations

Refunds may not apply where the issue is caused by factors outside our control, such as an unstable or insufficient internet connection, incompatible hardware, or where the subscription has been used in breach of our Terms of Use.

5. How to Request a Refund

Contact us via our contact page or WhatsApp with your order details, and our team will handle your request as quickly as possible.